Data privacy information

Voigt Holding AG (hereinafter ‘Voigt’) operates the website www.voigt.ch and is responsible for the collection, processing and use of your personal data.
 
Protection of your personal data is extremely important to us, and we undertake to protect your privacy online. It is also important to us that you know which personal data we collect from you, how we collect it, how this data is processed and for what purpose it is processed. 
 
By using our website, you declare your consent to the collection and use of your data in accordance with this Privacy Policy. If you do not agree to this privacy declaration, access to the website operated by Voigt is not permitted. 
 
We therefore request that you read the following information carefully.

Updates
We reserve the right to update these provisions and our website at any time, and therefore advise you to read them regularly. This information was last updated on 31 August 2018.

Privacy Policy
The following section is intended to inform you about the collection of personal data when using the website www.voigt.ch (hereinafter ‘website’), including all country versions and domains relating to it (voigtgruppe.ch, voigt-mobile.ch, voigtindustrieservice.ch, voigtag.ch).

Scope of Validity
These data privacy provisions apply to the entire website, but not to websites operated by other providers for which links are provided on our pages.

Responsibility
Voigt Holding AG, Aachstrasse 4, 8590 Romanshorn, Switzerland, is responsible for processing the data in accordance with this Privacy Policy. For any questions or concerns in relation to this Privacy Policy, please contact us byemail.

Data categories and origin of data
Data is processed in order to analyse internet traffic on our website for the purpose of improving the features available on our website. This data is exclusively used to help us provide our website services efficiently and to collect extensive demographic information for further processing on an anonymous basis. The sole place of jurisdiction is Romanshorn in Switzerland.

Data categories and origin of data
We process data created through the use of our website as well as data provided by you (e.g. when filling out a contact form). 

Recipient
Unless expressly indicated, your data will not be forwarded to third parties.

Collection of personal data for information purposes
When using this website for information purposes, i.e. if you do not log in, register or otherwise provide information to use the website, we shall not record any personal data with the exception of data transferred by your browser to make it possible for you to visit the website.
This data consists of the following:

  • IP address
  • Date and time of query
  • Time zone difference to Greenwich Mean Time (GMT) 
  • Content of the request (specific page)
  • Access status/HTTP status code 
  • Data volume transferred
  • Website from which the request is made
  • Browser and version 
  • Operating system and version
  • Language

SSL encryption
This website uses SSL encryption for security reasons and to safeguard the transmission of confidential information. An encrypted connection is evident in the browser address bar, which will change from ‘http://’ to ‘https://’ and will contain the padlock symbol. SSL encryption prevents data that you send to us from being able to be read by third parties.

Using cookies for functional purposes
Cookies will be stored on your computer when you use this website. Cookies are small text files stored on the hard drive used by your browser and that provide certain information to the location that has provided the cookie (us in this case). They are used to make internet services more user-friendly and effective as a whole. 
 
This website uses the following transient cookies (temporary usage) and persistent cookies (limited usage in terms of time):
 
Name: _ga
Function: Google Analytics usage statistics. No personal data is collected, i.e. users are not personally identified.
Lifespan: two years
 
Name: _gat
Function: Google Analytics usage statistics. No personal data is collected, i.e. users are not personally identified.
Lifespan: one minute
 
Name: _gid
Function: Google Analytics usage statistics. No personal data is collected, i.e. users are not personally identified.
Lifespan: 24 hours
 
Name: fe_typo_user
Function: Only used to store the access data entered when actively logging in to a secure area of a website.
Lifespan: End of session
 
Name: be_typo_user
Function: Displays an active session in the website’s admin area (TYPO3 backend).
Lifespan: End of session
 
Name: PHPSESSID
Function: PHP session identification. Only during an active session in the website’s admin area (TYPO3 backend).
Lifespan: End of session
 
Name: MC_USER_INFO
Function: Newsletter administration via Mailchimp software.
Lifespan: 10 days
 
Name: _mcga
Function: Newsletter administration via Mailchimp software.
Lifespan: End of session
 
Name: _uetsid
Function: Newsletter administration via Mailchimp software.
Lifespan: End of session
 
Name: be_typo_user
Function: Newsletter administration via Mailchimp software.
Lifespan: six months
 
Name: OptanonConsent
Function: Newsletter administration via Mailchimp software.
Lifespan: one year
 
Persistent cookies are automatically deleted after a certain period of time; this can vary depending on the cookie. You can delete cookies using your browser’s security settings at any time. 
 
Transient cookies are automatically deleted when you close your browser. This includes session cookies in particular. This type of cookie saves a session ID that can be used to assign various browser queries to the same session. This allows your computer to be recognised again when you return to the website. Session cookies are deleted when you log out or close your browser. 
 
You can configure your browser settings according to your preferences and, for example, accept third-party cookies or refuse all cookies. However, we wish to point out that if you refuse all cookies, you may not be able to use all the functions of this website.

Use of Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. (‘Google’). Google Analytics uses cookies, text files that are stored on your computer and that enable your use of the website to be analysed. The information generated by the cookie regarding your use of the website is generally transmitted to a Google server in the USA and stored there. The IP address transmitted by your browser as part of Google Analytics is not included in any other data collected by Google. Furthermore, we have added the code ‘anonymizeIP’ to Google Analytics on this website. This guarantees that your IP address will be masked, ensuring that all data is collected anonymously. The full IP address is only transmitted to a Google server in the USA and truncated there in exceptional cases.
 
Google uses this information on behalf of the operator of this website to evaluate your use of the website, compile reports regarding website activities, and provide other services associated with website and internet usage to the website owner. 
 
In addition, you may prevent the collection of data (including your IP address) generated by the cookie and relating to your use of the website by Google and the processing of this data by Google by downloading and installing the browser plug-in available via this link: Alternatively to a browser add-on (in particular on mobile end devices), you can also prevent the collection of data by Google Analytics by clicking on this link. An opt-out cookie will be added that prevents the collection of your data when you visit this website in the future. The opt-out cookie only applies for this browser and only for our website and will be stored on your device. If you delete the cookies from this browser, you will have to add the opt-out cookie again.
 
We use Google Analytics, which includes the features provided by Universal Analytics. Universal Analytics enables us to analyse the activities on our web pages across all devices (e.g. if the website is accessed first via laptop and then via tablet). This feature is activated by allocating a user ID on a pseudonymous basis. This ID is allocated if, for example, you register for a customer account or log in to your customer account. However, no personal data is forwarded to Google. Even where additional Google Analytics functions are used owing to Universal Analytics, this does not result in the suspension of any data protection measures such as IP masking or browser add-ons.
 
Deactivation of Google Analytics add-on
Deactivate data collection by Google Analytics for this website

Use of ‘Mailchimp’ email marketing service
Newsletters are sent via ‘Mailchimp’, a newsletter marketing platform operated by US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The email addresses of our newsletter recipients as well as other information described in this notice are stored on Mailchimp’s servers in the USA. Mailchimp uses this information to dispatch and evaluate newsletters on our behalf. Furthermore, Mailchimp may use this information to optimise or improve its own services, e.g. for the technical optimisation of the dispatch service, for the newsletter layout, or for economic purposes in order to determine the countries of origin of the recipients. However, Mailchimp does not use the data from our newsletter recipients to contact them itself and does not forward these details to third parties. Mailchimp is certified by the US-EU privacy shield framework and undertakes to comply with all EU data privacy provisions. You can read the Mailchimp data privacy provisions here.

Newsletter
We inform you about promotions and the latest Voigt news via newsletter. To send this newsletter, we require your first name, last name, gender and email address. You can enter these details in the fields provided. After you have sent us this data, we will send a confirmation email to the email address specified by you.
 
We will store your data exclusively for the purpose of sending the newsletter. We will not forward it to any third parties.
 
At the bottom of the newsletter is an option to opt out of the mailing list. You may do so at any time

Forms and surveys
We use various forms on this website, including a contact form, password request form, order request form, etc. If you send us a query or information using a form, your details on this form and the contact details provided by you will only be stored so that we may process the query or information and address any follow-up questions. We will not forward this information to any third parties without your consent. 

Duration of storage
Unless otherwise stated, we will retain your usage data or other personal data for as long as we deem it necessary or appropriate to comply with the applicable laws, or for as long as we deem it necessary for the purposes for which it is being processed. We will delete your data once it is no longer required.

Rights of data subjects
The following rights apply if the statutory requirements are met:

  • Access rights
  • Rectification
  • Deletion
  • Restriction of processing
  • Data portability

You are also entitled to exert your right to object at any time to processing activities that are based on the consent you provided or our legitimate interests.

Right to lodge a complaint with the supervisory authority
You are entitled to lodge a complaint with the responsible supervisory authority if you believe that the processing of your data is not lawful.

Data security
We take up-to-date technical measures to guarantee the security of your data, in particular with regard to the protection of your personal data from the risk of transmission and acquisition by third parties. These measures are updated as required according to the current state of the art.